Guest Speaker John Glennon, Business Consultant Manager with Sandler Training will present: Long term success in the residential construction industry depends on strategic customer care and is the result of excellent communication and collaboration between the contractor and the client. Learn how to listen to your clients' needs and concerns and address them in this informative workshop. Explore the importance of the client relationship, the value of that relationship and the impact negative customer service can have on future business.
Mix & Meet 6:30 - 7pm at the Days Inn - Riverside Conference Centre | 152 Riverside Drive, Penticton BC
1 meal included with your CHBA - South Okanagan membership dues. $25 cheque or cash at the door for all others.
RSVP by February 2, 2018 to firstname.lastname@example.org or 250-493-0001